Router Help

[xxb3nxx]

So I have recently moved to Japan and am staying with a host family who has cable internet but no router. I figured I would solve the issue of not being able to use the internet on my laptop by buying a wireless router. This, however, has not worked very well so far for me.

-I purchased an Elecom Logitec LAN-W300N/R Slim Router in Akihabara.
-I have a static IP address from my ISP (Ichikawa Cable Network)
-I cant seem to get internet to work

Ive tried to input the static ip, default gateway, subnet, and dns info in the router config but nothing happens. I dont know if its a problem with the fact that its a static IP as I have never dealt with those before, the ISPs in Japan not liking routers, or the router itself being unusual. Also, all of these steps were performed on the Japanese family computer using an ethernet connection from the modem to the router to the computer. When connected directly from the modem to the computer everything works fine, when going through the router I get nothing. If anyone has any insight on the matter let me know. Thanks.

[BackDoor_Man]

So I have recently moved to Japan and am staying with a host family who has cable internet but no router. I figured I would solve the issue of not being able to use the internet on my laptop by buying a wireless router. This, however, has not worked very well so far for me.

-I purchased an Elecom Logitec LAN-W300N/R Slim Router in Akihabara.
-I have a static IP address from my ISP (Ichikawa Cable Network)
-I cant seem to get internet to work

Ive tried to input the static ip, default gateway, subnet, and dns info in the router config but nothing happens. I dont know if its a problem with the fact that its a static IP as I have never dealt with those before, the ISPs in Japan not liking routers, or the router itself being unusual. Also, all of these steps were performed on the Japanese family computer using an ethernet connection from the modem to the router to the computer. When connected directly from the modem to the computer everything works fine, when going through the router I get nothing. If anyone has any insight on the matter let me know. Thanks.

What type of Laptop and OS? Did you restart everything after set up? If you did not try it this way: Turn everything off. Make sure that the router is still connected to your host family`s computer!- First start the family computer-(wait until it has completely restarted) -Second start your router (wait for it to go thru its paces ), Finally start your laptop.

Let us know, if that did it.

[xxb3nxx]

What type of Laptop and OS? Did you restart everything after set up? If you did not try it this way: Turn everything off. Make sure that the router is still connected to your host family`s computer!- First start the family computer-(wait until it has completely restarted) -Second start your router (wait for it to go thru its paces ), Finally start your laptop.

Let us know, if that did it.

The computers are both running Windows 7, and I just tried one more time to reset everything and turn it back on to no avail.

Is that even the correct procedure for configuring a router when you have a static IP? Are you supposed to manually input all of the ISP provided information?

Its just really weird that the computer would have an internet connection connecting directly from the modem but not when connecting through the router. And for the time being I havent even really worried about my laptop so much because it would be pointless to have internet in my room at the cost of the computer having no internet available to it.

Any other suggestions?

[iago]

The computers are both running Windows 7, and I just tried one more time to reset everything and turn it back on to no avail.

Is that even the correct procedure for configuring a router when you have a static IP? Are you supposed to manually input all of the ISP provided information?

Its just really weird that the computer would have an internet connection connecting directly from the modem but not when connecting through the router. And for the time being I havent even really worried about my laptop so much because it would be pointless to have internet in my room at the cost of the computer having no internet available to it.

Any other suggestions?

If you're sure you have a static IP from the ISP...

You configured the static info in the WAN side configuration in the router.

You configured the router to be a DHCP server on the LAN side with a private IP address pool.

You configured the PC to grab it's IP info dynamically from DHCP instead of using the previously configured static IP data...

Right?

[ericson]

I got one of those as well. They are absolutely SH!t. You can fiddle with settings all you want and it will just not budge to get going. Generally it is est to leave it to automatically discover and don't use static IP. The ip they give you is not static.

A combination of reseting to factory defaults, unplugging everything and fiddling around will get stuff to work after a while.

If you still cannot get things going pm me and I will send you a backup of mines setup. This works everytime on mine to restore backups rather than doing everything from the start. Load of crap that they are.

I got fed up struggling after a few times and now just run wires through the house with an old computer that I converted into a router and firewall. Much less hassle.

[xxb3nxx]

If you're sure you have a static IP from the ISP...

You configured the static info in the WAN side configuration in the router.

You configured the router to be a DHCP server on the LAN side with a private IP address pool.

You configured the PC to grab it's IP info dynamically from DHCP instead of using the previously configured static IP data...

Right?

Yes.

Im pretty sure (specified a range of like 192.168.2.101 to 192.168.2.200 or something I think).

Yes.

I got one of those as well. They are absolutely SH!t. You can fiddle with settings all you want and it will just not budge to get going. Generally it is est to leave it to automatically discover and don't use static IP. The ip they give you is not static.

A combination of reseting to factory defaults, unplugging everything and fiddling around will get stuff to work after a while.

If you still cannot get things going pm me and I will send you a backup of mines setup. This works everytime on mine to restore backups rather than doing everything from the start. Load of crap that they are.

I got fed up struggling after a few times and now just run wires through the house with an old computer that I converted into a router and firewall. Much less hassle.

Im more apt to believe this, Ill prob be PMing here shortly just to give that a try...

[Fishmin]

Yes.

Im pretty sure (specified a range of like 192.168.2.101 to 192.168.2.200 or something I think).

Yes.



Im more apt to believe this, Ill prob be PMing here shortly just to give that a try...

lol ben fix ur shite brah

[xxb3nxx]

lol ben fix ur shite brah

...lolwut?

[tone]

...reset it back to factory default settings; then just plug it into the modem; should then work, but remember to then configure your wireless security settings for the router.

[ericson]

...reset it back to factory default settings; then just plug it into the modem; should then work, but remember to then configure your wireless security settings for the router.

Well, he did not manage to get it going after getting it new. Guys seriously I have worked in networking for a while and am still doing it for some cash on the side, these series of routers DON'T play nice. Anything is better than these. Don't buy them if you consider getting wireless soon.

[xxb3nxx]

...reset it back to factory default settings; then just plug it into the modem; should then work, but remember to then configure your wireless security settings for the router.

Do you honestly think I didn't try this? Wireless security settings mean nothing if the computer, connected by an ethernet cable, can't get an internet connection...

Well, he did not manage to get it going after getting it new. Guys seriously I have worked in networking for a while and am still doing it for some cash on the side, these series of routers DON'T play nice. Anything is better than these. Don't buy them if you consider getting wireless soon.

Yeah, pretty much this. I even downloaded the config you sent me and it says that it is an invalid config file??

Should I just give up and like buy a different one or is it still possible to get this to work, I just don't want to buy a different one if the problem is not related to the router...

[trip_hop]

The host family's PC and your PC both work when you connect directly to the modem with the cable internet connection.
So the modem is logging on to the cable provider.
Maybe you just need a wireless access point, not a router, or just set the router to AP mode.
If there are no spare ports, just a regular switching hub would help.

[iago]

The host family's PC and your PC both work when you connect directly to the modem with the cable internet connection.
So the modem is logging on to the cable provider.
Maybe you just need a wireless access point, not a router, or just set the router to AP mode.
If there are no spare ports, just a regular switching hub would help.

A switching hub or simple AP wouldn't let both computers connect at the same time. That's what the router is for.

[trip_hop]

A switching hub or simple AP wouldn't let both computers connect at the same time. That's what the router is for.

Isn't the cable modem already doing that?

[iago]

Isn't the cable modem already doing that?

Nope.

......

[ericson]

That is weird that it gives you the error that it is invalid... It may store the actual router MAC address somewhere and that could cause a mismatch. Not sure about what causes the issue as mine is exactly the same as yours.

Right guys a little more about the connecting everything directly to the modem via a hub or AP. The companies only assigns you a single IP, the router will create a different subnet that is under your control. You can infact get more computers to talk over a hub connected to the modem, but in the case of JCOM it will set you back an additional 1000 yen a month. I got this for a virtual machine that I run so it is always connected to the net.

The other reason you want a router is because putting any computer on an ip directly accessable from the internet is like pulling a ferrari into Soweto in South Africa with neon signs saying windows are open and no alarm installed. And no the mcfee or norton security software you bought will not save your bum.

So a router is best. Because it will by default block incoming connection and allow only related and established connection originating from the internal network. This with the software firewalls should be sufficient for most home uses.

If you plan on getting another one, I would recommend getting your hands on a small cisco or linksys. They are normally very solid performers. Alternatively, netgear has some neat devices as well at a slightly lower price.

You can always try to call elecom tech support, but it would be in japanese only.

Best of luck.

[dju]

Dear all,

I just arrived on that conversation by chance because I just experienced the exactly same issue with this Wifi device.
After several efforts, I finally succeeded in getting the connection back into working condition. Here is what I did :
I firstly un-plugged electricity for both internet modem and wifi device.
Then I plugged them again separately (without any ethernet wire between them).
I pushed the "Reset" button on the wifi device until the PWR led begins to blink (it takes about 15sec), and then let the device make its own procedure (WLAN begins to blink, then PWR stays on, etc.) for about 2min.
While waiting, I made sure my modem was providing internet connection by plugging the ethernet wire on my laptop.
Finally I un-plugged again the ethernet wire and put the automatic setup CD provided with the wifi device into my laptop. I followed the procedure until it asks me to choose between 4 connection types. Here, instead of selecting the wireless between laptop and wifi device, I chose the wired type connection between laptop and wifi device.
Doing that, I plugged the ethernet wire from the modem to the wifi device, and another wire from the 1st ethernet slot of the wifi device to my laptop. At that time, the automatic configuration was performed and I could finally access the internet. And what a surprise when I noticed I could also acces through wifi network !!!
I really don't understand, but in my opinion, the most important thing is that it's working...
I hope it will be the same for people who encounter this same issue. Don't hesitate to ask for further information because I made several other tests and tries before succeeding...

Julien

[bland]

I purchased an Elecom Logitec LAN-W300N/R Slim Router...
-I have a static IP address from my ISP (Ichikawa Cable Network)
-I cant seem to get internet to work

Ive tried to input the static ip, default gateway, subnet, and dns info in the router config but nothing happens.

There seems to be a bug in that router's firmware (unfixed as at the current Ver 2.30), where DNS will not work if you manually input a DNS server.

If you leave the field blank, it appears to use 8.8.8.8 (Google's public DNS server), so that can be a workaround.
http://en.wikipedia.org/wiki/Google_Public_DNS

[original-username]

Japanese routers have terrible firmware even if you know the language.
Flash it and install dd-wrt instead, makes it much easier to get things working.

[ericson]

One more reason on top of that mentioned to my post to get something else.
dd-wrt is a good solution, however I doubt it will work on the logitec series wireless routers.
The op is also saying that he has issues getting a plug and play connection to work. Flashing the system may not be the wisest of steps.