I took a 12 month contract out with docomo last October. I remember the shop assistant telling me there were some extras I had to have on my contract for 3 months, or pay some big lump some up front. She told me they would automatically stop charging me after the 3 months for these "extras" whatever they were. Anyways, I'm not exactly sure what they were, so I just said yes to the cheaper option, but think I'm still being charged for them. 地図ナビ iコンシエル iBodymo ゆうゆうコール iチャネル and some others which add up to just over 1500 yen.
If I'd have been charged for anything incorrectly in the Uk, I'd be able to get the money back (after a long battle with the company),
Though I've heard refunds are non existent in Japan.
Anyone had a similar experience?
P.s She also told me my contract would end automatically once the 12 months is over, but I do not believe her. Anyone know whether that's true too?